Here’s an exercise that might boost your empathy: Listen carefully to someone you want to communicate with better, and choose something they said or did that you don’t like or agree with. Now imagine at least two reasons why they might have said or done that thing. Then ask the person to tell you about their experience — and don’t react emotionally to what they say. This is about opening your mind to someone else’s and learning all that you can. Get the data and withhold what you think and feel for later. Now, can you imagine why this person thinks or behaves as they do?