Katherine Tully-McManus at Politico:
Rep. Adam Kinzinger (R-Ill.) is the latest lawmaker to make public the horrific threats and vile voicemails his staff field, a reality that has become the norm for so many offices on Capitol Hill. “The darkness has reached new lows,” he tweeted Tuesday. “My new interns made this compilation of recent calls they’ve received while serving in my DC office.” “Gonna get your wife. Gonna get your kids,” one caller said. A woman caller said that she prayed “if it be God’s will, that you suffer,” and a man on another call said he hoped someone kills “your nasty mom and your nasty wife.”
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Many other offices in both parties and both chambers face similar situations. Heads up for senior staff: The Congressional Management Foundation has guidance on how to change your congressional office’s phone policy to protect staff (usually college age interns or entry level aides) from abusive and threatening calls. Recommendations include establishing a “tipping point” for sending calls to voicemail when vitriol heats up and giving individual staffers the ability to step back from phone duties for a period to recover from threatening or abusive calls.